At LOTINUMA TECHNOLOGY PRIVATE LIMITED, we are committed to delivering your favorite women’s clothing safely and on time. This Shipping Policy explains our shipping terms, timelines, and conditions.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
2. Shipping Charges
- Standard Shipping: A nominal delivery fee may apply, which will be displayed at checkout.
3. Delivery Timelines
- Orders are processed within 1–2 business days after payment confirmation.
- Estimated delivery time is 5–10 business days, depending on your location and courier service availability.
- Delivery to remote or rural areas may take slightly longer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS.
- You can track your order through the courier partner’s website or app.
5. Delays in Shipping
- Delivery times are estimates and may vary due to:
- Courier delays, strikes, or natural calamities.
- Incorrect or incomplete shipping addresses.
- LOTINUMA is not responsible for delays beyond our control but we will assist you in resolving issues with the courier.
6. Undeliverable Packages
If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the package:
- Re-shipping charges may apply.
- Refunds (if applicable) will be processed after deducting shipping and handling costs.
7. Damaged or Missing Items
- If your package arrives damaged, please report it within 48 hours of delivery with images/videos as proof.
- If items are missing, contact our support team immediately with your order details.
8. Contact Us
For questions or concerns regarding shipping, please contact:
LOTINUMA TECHNOLOGY PRIVATE LIMITED
- Address: Floor No. 0, Building No. 0, Premises: 0, Ramapur Road, Near Sharif Chicken Shop, Salempur Kone, Salempur, District: Lakhimpur Kheri, Uttar Pradesh – 262701
- Phone No.: 8264532545
- Email: lotinuma8264532545@gmail.com